What if I accidentally recorded the wrong amount or made a mistake when recording a receivable?

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Jacob Thomason

September 21, 2011 02:30

No worries, just go to your Accounting (receivables > receipts) page and locate the charge you made the mistake with by filtering the results. After you have located it, just select the receivable item by clicking anywhere that isn't a link. You will then notice that an action drawer drops down. From there you can "Adjust Payment" or even "Remove Payment" if you like. Should you choose to remove the payment, it will reassess the charges back to the original account.

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  David Black September 28, 2012 15:02

  What if the mistake was I forgot to put the check number in where it goes?  I can't see a way to correct that?

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  Jacob Thomason August 03, 2016 05:05

  When adjusting a payment now, you'll be presented with the same record payment screen used to create the payment in the first place.  This allows you to make full modifications to a payment.

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