Why won't my info load

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9 comments

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    Jacob Thomason

    Hey Tom, please submit a support ticket so our team can look into this for you.  We need your username and/or email address to identify your account.  Thanks!

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    Hayley Burr

    I'm having the same trouble Tom is.  But I can't even load a support ticket, even though I tried.  What's up with that?

     

    SMB

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    Jacob Thomason

    Hey Hayley, when you say you can't even load a support ticket, what do you mean by this?  Are you still having this issue?  Sometimes clearing your browser cache and refreshing the browser can solve these issues for you.  Please let us know if any issues are persisting and any additional details, so we can evaluate.  Thank you!

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    Tracy & Carole Cudnik

    Hi I'm having problems getting anything  to load after I log in. I cleared the browser and it goes to a generic looking screen but nothing will open up from it.

    This is what it shows.

    Mr. Tracy Cudnik

    Support

     

    Welcome Tracy & Carole! -

    Account|

    Help? |

    Logout

    HOME

    MAINTENANCE

    BILLING

    MESSAGES

     

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    Jacob Thomason

    Hey Tracy, we're currently performing some maintenance.  We'll be back online shortly!

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    Molly Bassie

    I am trying to make a payment , but confirm button isn't working.

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    Jacob Thomason

    Molly, please submit a support ticket and we'll take a look into this.  It could be your web browser.  We'll need more information.  Thanks.

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    Abbey Rankin

    Have been trying to make a payment all day and confirm button will not work.  Have tried on two different computers. No success in making payment.

     

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    Jacob Thomason

    Hey Abbey, what browser are you using?  Have you tried using Chrome or Firefox?

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